Healthy Friction and Continual Challenge

It’s easy to understand that everyone doesn’t experience the world the same way you do. They don’t necessarily perceive it the same way, nor are they driven by the same desires and needs, nor do they evaluate their experience the same way you do.

Basic temperament is inherent at birth. We can see it in newborn infants – some are placid and sleep easily, others are alert, others agitated easily. What you experience as you grow up shapes your personality and goals, but your temperament remains an unconscious lens through which you filter your experiences.

One of the most powerful ways for people to learn to work together in teams is though helping them understand and value differences. It’s also important for those seeking to increase their emotional and social intelligence, whether in a leadership role or as an independent contributor.

There is discord, there is healthy friction and continual challenge of both status quo and proposed direction, but at the end of the day that is what makes people, teams and companies successful as the total is nearly always more valuable than just the sum of the parts.

Good business is built on a healthy relationship with yourself and stronger relationships with others. When you bring out your best, you evoke that in others. Capitalizing on differences is essential to success in business.

Summing-up: Business is built by men who care—care enough to disagree, fight it out to a finish, get facts. “When two men in business always agree, one of them is unnecessary.” ~William Wrigley, Jr.

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