Monday, February 20th, 2017
According to the Interaction Essentials, the fourth principle to help a person meet other’s personal needs is:
Share thoughts, feelings, and rationale (to build trust).
In the workplace, sharing thoughts, feelings, and the rationale behind decisions builds a more trusting environment. When leaders and team members open up, they encourage others (direct report, colleagues) to do the same. This open communication also fosters a positive team dynamic, making everyone more productive.
Leaders who sincerely use this key principle demonstrate confidence and trust in people by sharing issues and problems, rationale behind decisions, personal vision, information that might not be a common knowledge.
Having information that is not available to others put leaders in a position that demands good judgment and sincerity. If people perceive insincerity or a hidden agenda they will feel manipulated and the value of disclosing will be lost.
People who do not share their thoughts, feelings or rationale in matters that affect others might be perceived as untrustworthy. Sharing or disclosing prevents misunderstandings and reduces resistance.
Summing-up: Leaders who share thoughts, feelings and rational help to build trust, communicate openly, and express concerns.