Tuesday, May 9th, 2017
The work of a manager includes making decisions (or participating in their making), communicating them to others, and monitoring how they are carried out. A manager can make rational decisions, nonrational decisions and irrational decisions.
The term rational (or logical) is applied to decision making that is consciously analytic, the term nonrational to decision making that is intuitive and judgmental, and the term irrational to decision making and behavior that responds to the emotions or that deviates from action chosen “rationally.”
In rational decision making, goals and alternatives are made explicit, the consequences of pursuing different alternatives are calculated, and these consequences are evaluated in terms of how close they are to the goals.
In nonrational (judgmental) decision making, the response to the need for a decision is usually rapid, too rapid to allow for an orderly sequential analysis of the situation, and the decision maker cannot usually give a veridical account of either the process by which the decision was reached or the grounds for judging it correct. Nevertheless, decision makers may have great confidence in the correctness of their intuitive decisions and are likely to attribute their ability to make them rapidly to their experience.
This nonlogical processes of decision making aren’t magical in any sense. On the contrary, they lie in physiological conditions or factors, or in the physical and social environment, mostly impressed upon us unconsciously or without conscious effort on our part. They also consist of the mass of facts, patterns, concepts, techniques, abstractions, and generally what we call formal knowledge or beliefs, which are impressed upon our minds more or less by conscious effort and study.
Irrational means poorly adapted to goals. Rational and nonrational decisions are thought out with common sense, irrational are not. An irrational decision is a decision that goes against or counter to logic.
Summing-up: Rational decisions are carefully considered and negative outcomes are weighed. Nonrational decisions are based on intuitive judgment. Irrational decisions are made in haste and no outcomes are considered.